Child Protection Procedure

Hotel Miodowa*** operates with the utmost respect for human rights, especially children's rights, as they are particularly vulnerable to harm.

Hotel Miodowa*** recognizes its role in conducting socially responsible business and promoting desirable social attitudes.

Hotel Miodowa*** emphasizes the importance of the legal and social obligation to report any suspected crime against children to law enforcement authorities and commits to training its staff in this area.

Hotel Miodowa*** commits to educating staff on circumstances indicating that a child staying at the hotel may be harmed, as well as ways to react promptly and appropriately in such situations.

One of the forms of effective prevention of child abuse is identifying the child staying at the hotel and his/her relationship with the adult accompanying him/her. The staff will take all possible steps to conduct the identification of the child and his/her relationship with the adult they are with at the hotel.

Whenever possible, the child and their relationship with the adult staying at the hotel should be identified.

In unusual and/or suspicious situations indicating possible child abuse, identification is mandatory and carried out by the reception staff.

If the adult refuses to show the child's identification and/or indicate the relationship, explain that the procedure is in place to ensure the safety of children at Hotel Miodowa*** and was developed in consultation with NGOs working in this area.

Once the matter is resolved positively, thank them for their time to ensure the child is in good care, and once again emphasize that the procedure is in place to ensure the children's safety.

If the conversation does not dispel doubts regarding the adult and their intentions towards the child, discreetly notify the supervisor and security staff (if present at the hotel). To avoid raising suspicion, you can, for example, mention the need to use equipment behind the reception desk, asking the adult to wait with the child in the lobby, restaurant, or another area.

From the moment the first doubts arise, both the child and the adult should be under constant observation by the staff and not left alone.

The notified supervisor will decide whether to inform the police or, in case of doubt, take over the conversation with the suspicious adult to gather further explanations.

If the conversation confirms a belief of attempted or committed abuse against the child, the supervisor will notify the police. Then the procedure for circumstances indicating child abuse is followed.

If other Hotel Miodowa*** employees (e.g., cleaning service, room service, bar and restaurant staff, relaxation area, security, etc.) witness unusual and/or suspicious situations, they should immediately notify their supervisor, who will decide on appropriate actions.

Depending on the situation and location, the supervisor will verify whether the suspicion of child abuse is justified. In this regard, they will select appropriate measures to clarify the situation or decide to intervene and notify the police.

If there is a reasonable suspicion that a child staying at the hotel is being harmed, the police must be notified immediately by calling 112 and describing the circumstances. Depending on the situation's dynamics, the call should be made by the direct witness (employee/supervisor). If the notifier is an employee, they should also inform their supervisor.

In this situation, the child and the person suspected of abusing the child should not be allowed to leave the premises.

In justified cases, a citizen's arrest of the suspected person may be carried out. In this case, until the police arrive, the person should be supervised by two employees in a separate room away from the view of other guests.

In every case, the safety of the child must be ensured. The child should remain under the care of an employee until the police arrive.

If there is reasonable suspicion of a crime involving the child's contact with the perpetrator's biological material (semen, saliva, skin cells), prevent the child from washing or eating/drinking until the police arrive.

After the child is taken by the police, secure the surveillance footage and other relevant evidence (e.g., documents) related to the incident, and at the police or prosecutor's request, send a copy by registered mail or deliver it in person.

After the intervention, the incident should be documented in an event log or another document designated for this purpose.

All individuals working with children must be safe for them, meaning, among other things, that their employment history should show they have never harmed any child.

Every person hired by Hotel Miodowa*** to work in education, recreation, and childcare must be checked in the Register of Sexual Offenders. This check is done by printing the search results from the restricted-access register and placing them in the checked person's personnel file. The check should be repeated every year.

All employees working with children, including those who may have potential contact with children, should provide a statement of no criminal record and no ongoing proceedings for offenses against children.

The staff is obliged to maintain a professional relationship with children and to always consider whether their reaction, communication, or actions toward the child are appropriate to the situation, safe, justified, and fair. They act in an open and transparent manner to minimize the risk of their behavior being misinterpreted.

Employees do not take photos or videos of children without parental consent.

Employees do not take children into rooms without parental or guardian presence.

The staff may not invite children into any rooms without parental or guardian supervision or consent.

The hotel staff does not provide or arrange transportation for minors without the written consent of their parents or guardians.